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FAQs
Your questions, our answers
FAQs
How are Gemz different from liquid shampoos and conditioners?
Gemz are concentrated and free from extra ingredients (like fillers and stabilizers) that can cause build up and weigh hair down.
How many Gemz do I need to use to clean my hair?
Gemz is formulated to use one shampoo gem and one conditioner gem for each wash occasion. Depending on the hair length and thickness, you may find that more than one gem works best for your hair!
How do I use Gemz?
Run under water for 3 seconds until Gem is completely saturated
Lightly rub hands together to transform into a rich cream
Massage throughout your hair and rinse
Are Gemz safe for color-treated hair?
All Gemz shampoos and conditioners are safe for color treated hair.
Are Gemz sulfate free?
While Gemz are not sulfate free, they are very mild & effective.
What scent do Gemz have?
Gemz signature scent contains notes of rose, jasmine & creme brulee.
How often should I use Gemz?
Use Gemz any time you wash your hair. Mix and match Gemz to achieve your achieve your favorite styles.
Is Gemz recyclable?
Yes, the Gemz carton is 100% recyclable. We guarantee every compliant Gemz package will be recycled with TerraCycle®. Learn more.